Kirtika Suneja&Amp; Shivani Shinde

BPOs step up hiring amid global gloom

Even as IT majors are hiring in fewer numbers this financial year on the back of a slowing global economy and trauma in the banking, finance and insurance services (BFSI) sector, Indian business process outsourcing (BPO) firms--captive and pure play--appear bullish. They are increasing their headcount in the country, attributing their optimism to business ramp-ups over the last couple of months and an increased acceptability of offshore work.